How to know if your business is suffering from IT that has outgrown it? Find out with these 6 common signs.
The Same Problems Keep Coming Back
Recurring problems with the same symptoms occurring at the same times every day or week – the network slowing down every afternoon for example, or the printer jamming every other day – are often a sign of a larger problem that has never been properly diagnosed.
Nobody Checks Updates Until Something Fails
Security updates should be applied to servers and PCs automatically in the background. A small business’ IT should be up to date with the latest security patches as outlined by the National Cyber Security Centre. If nobody is responsible for applying updates then it’s something that needs to be addressed.
Backups Exist But Have Never Been Tested
Most businesses believe they have got backups sorted. Few have tried to restore files from a backup. A backup that you have never tried to restore is of little value and could be very disappointing in an emergency.
Fixes Take Days Instead Of Minutes
Worse still is that each of these issues could have been sorted within minutes or days had they been logged correctly by staff in the first place, rather than sitting lost for 2-3 days whilst things deteriorate. The aim of our IT Support Gloucestershire teams is to acknowledge an issue raised by staff within an hour, and to commence work to resolve the matter shortly thereafter.
You’ve Outgrown One Person’s Knowledge
You have recently expanded to include new starters, remote workers or a second site. That setup that worked so well with five staff in one office is now creaking under the strain. One person’s IT knowledge, whilst sufficient when they were handling the IT for one person’s work, is now struggling to keep up with the growing demands of the IT requirements of the business.
IT Costs Swing Wildly Month To Month
There is nothing worse than spending nothing in quiet months only to be hit by an unexpected and very expensive bill to repair a problem in an emergency situation. It is normally easy to spot if IT spending is being dealt with in an attempt to address problems as they occur rather than to prevent them from occurring in the first place.
If you want IT Support Gloucestershire, https://www.primesys.co.uk is a good place to start.
Two or more of the points listed above could well be applicable to your own situation, so perhaps it’s time to take a long hard look at what you are currently doing, before things get worse!